Advanced receipt/Pre-check

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Modern restaurants use a variety of different printers and have a relatively rich set of documents for their customers. One of the most basic options is to issue a prepayment check to the customer, which serves to check the overall consumption in the restaurant and contains the sum of all orders and discounts. By default, the client determines the type of payment and leaves the amount.

Contents

Work Sequence at a restaurant

The pre-check is a major part of the possibilities of the modern software products and culture for serving in restaurants. In general, the sequence of waiters' work is as follows:

  1. Receiving a new order from a customer;
  2. Printing a check for a bar, kitchen or other indoor department of the restaurant. Depending on the settings, an individual check can be printed with the contents of the order for the customer;
  3. Adding the order by repeating steps 1 and 2 until customers wishes so and add new dishes and drinks;
  4. Closing the active account and printing a prepayment check at the time customers wish to pay their bill. The order switches to Pre-check mode and can no longer be changed or added;
  5. Payment of the bill through the Document Manager, printout of a fiscal check and complete closing of the account.

This procedure is universal, its sequence is a matter of organization in the particular restaurant. Usually, steps 4 and 5 also offer additional actions, such as completing a poll or offering discount cards.

Pre-check settings

To work in a pre-check mode, two settings must be set in the system:

  • Fiscal Intermediate Bons – Off.
  • Working with Pre-check - On.

The very shape, type and content of the obstruction is determined by the Microinvest Warehouse Pro Light Script system. They can be arranged according to the client's desire and individual project. The standard accepted form contains almost all the requisites of the fiscal receipt and is well known to the clients.

Sale blocking after issuing a pre-check

Switching from order mode to payment mode automatically blocks the subsequent addition of any dish or drink to the order. The order disappears from the main screen and appears in the document manager as an active override. This is done to avoid the possibility that a particular order may be overstated, have a payment amount, and at the same time the customer adds more dishes that are not included in the final payment amount.

Pre-check payment

Pre-check payment is done through the document manager. At a certain point, there may be several simultaneous obstructions, especially in larger multi-table restaurants and active orders. In this case, customers pay at different times and have a list of waiting pre-checks exists. The waiters indicate the relevant document to the selected table and its pre-check is paid. At the time of payment, the appropriate fiscal document is issued, the pre-check is marked as closed and disappeares from the Document Manager.

Document and pre-check Manager

The Document Manager is an intermediary for orders. After an order is completed and switches to pre-check mode, a new position with client, table, amount, and operator appears in the Document Manager. Upon payment of a pre-check, it disappears from the Document Manager. In this way, only active pre-checks remain in the Document Manager and the choice of the waiters is extremely easy. For example, with 50 active orders in the restaurant hall in the Document Manager, there may only be 2-3 tables with payment request and issued pre-checks. When you pay one of them, it disappears and there are only 2 active left in the list.

Other

Despite its popularity, pre-chek technology has many drawbacks. Deficiencies can be defined as:

  1. Customers do not see the current status of their orders until they ask for a payment of the bill;
  2. With a large group of visitors at one table, it is possible to accumulate many orders on a single document, and waiters can add non-existing items to the client's account without notice;
  3. Upon issuance a pre-check waiters may leave it in this mode without a final payment. Thus, today's turnover is carried for the next day and waiters report it later.

The balance between the different technologies and settings must be respected in accordance with the individual requirements of every customer and the generally accepted service rules in the restaurant. In this case, experience in implementing systems is more important than computer knowledge.

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